Shipping policy

3. Processing & Shipping

Lumora Luxe™ offers multiple shipping options depending on the customer’s preference.


🚀 Accelerated Priority Shipping

  • Processing Time: Ships in 1–2 days

  • Delivery Time: 6–12 days

  • Insurance:

    • Includes 100% Money-Back Insurance for 30 Days

    • Also includes 90-Day Priority Insurance (covers lost, damaged, or undelivered packages)


📦 Domestic Standard Shipping

  • Processing Time: 5–7 days

  • Delivery Time: 7–16 days

  • Includes basic shipping support (no priority insurance)


⚡ Priority Insured Shipping

  • Processing Time: 3–5 days

  • Delivery Time: 6–12 days

  • Includes Full Priority Insurance covering delivery issues (lost, damaged, or missing packages)


Important Shipping Terms

  • Delivery times are estimates and may vary due to carrier delays, weather, holidays, customs, or circumstances outside our control.

  • Customers are responsible for entering the correct shipping address at checkout.

  • Lumora Luxe™ is not responsible for:

    • Packages lost due to incorrect/incomplete addresses

    • Carrier delays once the package is in transit

    • Packages marked “delivered” by the carrier but not received

Once an order is handed to the carrier, delivery responsibility lies with the carrier.